Blinqx’s AI-first standard
AI changes everything within the B2B SaaS playing field except the needs of our users. They still want speed, efficiency, reliability and support. But from solutions that think, predict and act. That’s why we work AI-first.
Customer-centric innovation with AI
Improving our software with AI is deeply embedded in our way of thinking and working. As we connect solutions across our industries, we have a rich data base that enables AI developments with value to multiple markets simultaneously. To capitalize on these opportunities, we make targeted investments in technology and talent. Our scale as a total player – as opposed to point solution providers – allows us to do just that. This gives us the clout to continuously optimize the customer experience and our services with AI applications. This is how we remain innovation leaders in our market.
Our AI-first way of working
We take an AI-first approach in our own operations: that means we structurally deploy AI as a starting point in optimizing processes, decision-making, and internal workflows. We apply our AI expertise on a daily basis to automate manual steps, accelerate analyses, and increase the accuracy of our insights. This is how we ensure continuity, scalability and innovation in every aspect of our operation, from internal reporting to customer interaction. AI is an integral part of how we work and improve.
Product management
Development of new products, product updates
Risk management
Risk analysis, risk monitoring, translating insights into policy
Training
Market trends, onboarding, policy
Advisory
Summary of notes, qualitative analyses
Commerce
Market research, lead generation, marketing, portfolio management
Qore/AI ecosystem
Qore/AI is our standardized foundation that ensures seamless AI integration, scalability and efficiency for all the applications we provide to all our users.
Sector-specific AI innovations are all invoked from Qore/AI, with data security and performance centrally monitored for optimal performance. From Qore/AI, we unlock domain-specific intelligence via standardized APIs, enabling us to quickly create value for customers – tailored to their context and needs.
Data security and performance are centrally managed and continuously optimized so that each application meets the highest standards of reliability and future-proofing.
Qore/AI in brief:
- Unified API with standardized functions
- API connectivity for domain-specific AI solutions
- Secure & future-proof AI ecosystem
AI Expertise Hub
The AI Expertise Hub is the central team of AI engineers and experts within Blinqx. They develop, test and implement AI solutions from within the Qore/AI ecosystem. Working closely with colleagues from all segments, they translate technological innovations into sector-specific applications. In this way, AI is given a central role in our organization and we accelerate the development of customer-oriented solutions.
Awareness & knowledge sharing
In addition, the AI Expertise Hub increases AI awareness by training and inspiring employees. We also share our knowledge through guest lectures at universities. This is how we connect technological innovation with societal impact.
Ynze Sipkema, Chief AI Officer Blinqx
Concrete AI applications
More than five years ago, we launched an AI-powered solution for KYC Lifecycle Management. With the advent of our Qore/AI ecosystem and AI Expertise Hub, our development has accelerated for broader and smarter deployment of AI technology.
This innovative power translates into concrete applications that we test, optimize and implement together with users. In this way, we continuously expand our portfolio with new AI functionality: by enriching existing solutions as well as by adding sector-specific innovations.
AI Insights
The latest tech news and all relevant insights on AI in one place.
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Read moreFrequently Asked Questions
Hide first
What is Agentic AI?
Agentic AI is artificial intelligence that independently performs tasks, pursues goals and makes decisions based on context. Unlike generative AI, it is not only responsive but also proactive: it initiates actions, plans follow-up steps and works autonomously within a given task environment.
What does Agentic AI mean for the future of SaaS?
Agentic AI transforms SaaS from reactive to proactive. Instead of just performing tasks on command, SaaS systems with Agentic AI go to work independently. They understand context, take initiative, suggest follow-up actions and drive entire processes – without manual triggers.
Specifically, this means:
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Smarter workflows: systems recognize patterns and perform actions automatically
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Less manual work: users are unburdened
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Adaptive software: SaaS adapts to the user’s situation
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Faster decision-making: AI makes suggestions or makes its own decisions based on data
What does AI-first mean?
AI-first is a design philosophy where AI is not added to existing processes, but rather is the starting point. In an AI-first approach, AI is built into software, processes or customer interactions from the beginning. Think of applications where AI automatically analyzes documents or supports decisions without human intervention.
What is Qore/AI?
Qore/AI is Blinqx’s central AI ecosystem that acts as the AI engine for B2B SaaS products. It enables Blinqx to integrate AI functionality smartly, securely and scalably into a variety of applications and industries.
Specifically, what does Qore/AI do?
Qore/AI provides shared infrastructure for such things as:
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The development of AI agents that perform tasks independently, such as summarizing, interpreting or reviewing
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Industry-wide rollout of AI solutions from a single ecosystem
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LLMOps such as monitoring, guardrails, auditing and governance
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Quick integration with existing Blinqx solutions
Instead of building each AI application separately by industry, Qore/AI enables one-time development and multiple deployments. This accelerates innovation and increases customer value.