In episode 5 of Business TalQX – the Podcast, Victor ter Beke and Tom Dehouck discuss how the Bow-Tie model plays a key role in customer retention. In this blog, we delve deeper into the model, and provide practical tips for implementing the model yourself.
The 5 skills that make the difference in an AI-first organization
More and more organizations are profiling themselves as AI-first. But those who look beyond the...
