Peinemann, an established name in forklift rental and industrial services, was looking for an integrated ERP solution. With Blinqx Trade, Service & Rental software, they now have this solution at their disposal, significantly improving both communication and service to customers.
Peinemann improves service and is more responsive with Blinqx
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Peinemann has been renting forklifts since 1954. This passion is the core of the company, which has now grown into a leading player in the industry. Peinemann's expertise lies in keeping logistics processes running smoothly within various sectors such as construction, port, industry and logistics. The team of more than 1,200 colleagues manages a large rental fleet allowing Peinemann to offer a wide range of services. In addition to machinery, they are also active in construction logistics, industrial removals and maintenance of harbor cranes.
Years active
Staff
Customers
The challenge
Peinemann, an equipment rental company for horizontal and vertical transport, was looking for an integrated ERP solution that was fully tailored to the rental industry. The solution needed to provide all employees with anytime, anywhere access to company systems and include extranet capabilities for their customers.
We are more accurate and decisive. Our service has improved because we can serve our customers faster and better.
The process/method
Peinemann chose AllSolutions' online business software. Bas Quispel, IT manager at Peinemann, says: 'Our solution is specially developed for the rental industry and we can use it to support all our business processes well.' Peinemann's central database is now accessible online for mechanics, planners and field staff. Mechanics work with notebooks and enter work orders directly with customers so that planners can get to work immediately.
The result
Faster service
Direct entry of work orders allows planners and mechanics to work faster, greatly increasing the speed of communication.
Reduced error probability
The ability to enter work orders directly significantly reduces the risk of errors.
Always access to company data
All employees have access to all essential data anytime, anywhere, increasing efficiency.
Greater insight
Real-time visibility into available spare parts allows mechanics to serve customers faster and better.
Bas Quispel
Peinemann, IT Manager
What’s next?
'The speed in communication has increased tremendously. We are more accurate and decisive. Our service has improved because we can serve our customers faster and better,' Quispel says. Peinemann plans to continue along this line and further optimize and expand their service.
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