In episode 5 of Business TalQX – the Podcast, Victor ter Beke and Tom Dehouck discuss how the Bow-Tie model plays a key role in customer retention. In this blog, we delve deeper into the model, and provide practical tips for implementing the model yourself.
The role of culture in driving innovation
Jessy Antonis continues her Quest into the Blinqx culture and shared values (smart rebels,...