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Blinqx develops B2B SaaS solutions for financial and business service providers in selected niches.

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Customer retention in SaaS: the key to growth

In episode 5 of Business TalQX – the Podcast, Victor ter Beke and Tom Dehouck discuss how the Bow-Tie model plays a key role in customer retention. In this blog, we delve deeper into the model, and provide practical tips for implementing the model yourself.

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